Privacy Policy

Last updated: January 1, 2026

1. Information We Collect

We collect information you provide directly (name, email, address, payment details), information generated by your use of our Platform (browsing history, purchase history, device info), and information from third parties (payment processors, social login providers).

2. How We Use Your Information

  • To process and fulfill your orders
  • To communicate with you about your orders and account
  • To personalize your shopping experience
  • To send promotional offers (with your consent)
  • To detect and prevent fraud
  • To improve our Platform and services

3. Sharing of Information

We do not sell your personal data. We share information only with: delivery partners (to fulfill orders), payment processors (to process payments), analytics providers (in anonymized form), and law enforcement (when legally required).

4. Cookies

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze traffic. You can control cookie settings through your browser, though disabling cookies may affect Platform functionality.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure data storage, and access controls. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your account and associated data by contacting support.

7. Your Rights

You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time. Contact us at privacy@shopkart.com to exercise these rights.

8. Children's Privacy

Our Platform is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has provided us with personal information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes via email or a notice on the Platform. Continued use after changes constitutes acceptance.

10. Contact Us

For privacy-related queries, contact: privacy@shopkart.com